Results Direct have spent the last 25 years working with enterprise clients to optimise their business processes, enhance their systems and leverage their data.
The World Wide Web allows Results Direct to commence developing Digital systems for clients with multi-sites. Localised marketing programs were created where customers were segmented and personalised communications were now deployed and program measures improved business performance at regional level.
Taking customer and transactional data from various sources, cleansing this and creating the one view for the customer. Duplicated information removed. The communication channel used was simple, Mail. This made tracking offers and responses to surveys possible.
Users can access data faster and more efficiently. Technology advances allow Results Direct to sync massive amounts of data to a Private Cloud for multi-site access. Website functions are embedded with complex algorithms which assist users make more accurate and faster decisions which enhance customer experience.
Mobile technology become the catalyst for changing the way people work. Results Direct’s Digital systems are intuitive and responsive. This assist staff perform their tasks at a myriad of locations, updating information in real time so that this could be accessible by all who require to make informed decisions.
With the proliferation of digital technology and the internet of things, the benefits of connectivity are stronger than ever. APIs are vital for harvesting data and breaking down information silos. Using APIs, Results Direct connects to third party systems, developing web functionality cheaper and faster. Data is enhanced and made available in real-time. By externalising functionalities, you create new possibilities.
IT developments that business owners should be aware of include automation tools designed to streamline operations and cut down on repetitive tasks. AI-driven insights are becoming increasingly accessible, offering practical ways to enhance decision-making and efficiency. On the cybersecurity front, businesses will need to adopt proactive strategies like zero-trust frameworks to stay resilient against emerging threats. Additionally, edge computing is set to improve how quickly businesses can process and act on data, particularly for those leveraging IoT. For businesses managing remote teams, expect more seamless and secure collaboration solutions to keep workflows smooth across different locations.
In order to achieve our objectives and goals, Results Direct Pty Ltd has implemented a
Quality Management System tailored around ISO9001 and Information Security
Management System around ISO27001.
Results Direct has over twenty experienced Analysts, Data Scientists, System Engineers, Process Optimisation and Client Leads at the Results Direct HQ, only minutes from Chadstone - The Fashion Capital in Melbourne.
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We are skilled problem solvers in digital systems.
We are true to our wrod.
We are diverse andaccept differnt points of vie inside and out
We put ourselves in their shoes and help them harness what they have.
We are continually improving.
We seek to serve generously an exceed them.
